Which Industry Had the Worst Websites in 2014?

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The American Customer Satisfaction Index (ACSI) recently released a 2014 Press Release revealing website customer satisfaction across 200 companies within 33 industries.

Over 25,000 respondents provided insight on their satisfaction as it relates to the website experience for several companies.

The results may surprise you when it comes to social media: this is one area that did not do so well this year:


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So you could have a website satisfaction score that is quite different than you customer satisfaction rank?

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About this Entry

This page contains a single entry by Kathy Doering published on April 7, 2014 1:37 PM.

Reach More People You Could Help was the previous entry in this blog.

Why Local Search Is Made More Difficult By Google is the next entry in this blog.

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