Post highlights from the last 30 days for our LinkedIn Audience


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How to Provide Relevant Information
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Available North America Markets
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Co-Brand with FASTSIGNS
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Respond and Offer Help - Marketing

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These people wanted to respond and offer help to the person complaining.

Which makes sense as long you aren't dealing with someone who simply likes to complain....

Poll on Customer Sentiment.png

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Ignore Them - Marketing

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How did you vote?

Here are the people that would ignore bad reviews -- presumably because some complaints aren't worth replying to.

Some validity to this idea.


Poll on Customer Sentiment.png


You want to look at this -- how to manage or balance both the good and the bad.

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This question was suggested by the Pew Research Center's Online Shopping and E-Commerce survey in December 2016.

Most people would try to respond and offer help.

Here is how Google My Business suggests that you do it.

Here are the results of the full poll. To see how others voted click on the links below the poll.

Poll on Customer Sentiment.png

Who Answered What:

Ignore them

Get more positive reviews

Respond and offer help

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New Franchise Event --The State of Franchising in Black America

"Industry leaders in franchising will discuss the status of franchising for blacks in America specifically discussing the opportunities, challenges, and current involvement in the franchise industry."


https://lnkd.in/e2FSk4W

#franchiseinfo #event #franchising #franchises #franchisexpo

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