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Franchise-Info Authors

How Do You Sell Franchises to Multi-Unit Franchise Operators?
Franchise sales to multi-unit qualified area developers is an objective most franchisors want desperately. Companies write about it in their press releases and in their 10Ks that they plan to grow their brand with these supremely qualified multi-unit operators. And…
in Operations
How to Use Your Professional Franchise Advisors
Two key professional advisors play an important role in helping you decide whether or not to buy a franchise, and I urge you to spend time with them as you consider the variety of franchise opportunities available to you.…
in Operations
What's New in Direct Mail?
I have been in the direct mail industry for over 34 years. During that time many of my clients have asked me what the most significant part of a successful marketing campaign is. I always answer that the most important…
in Marketing
Who Has the SBA the Highest Loan Default Rates Among Franchise Brands?
Last week's Wall Street Journal had a story about the franchise systems with the highest default rates for Small Business Administration-backed loans over the past decade. The Journal reports that franchisees of Quiznos, Cold Stone Creamery, Planet Beach Franchising, and…
in News
What are the Pros & Cons of Using Role Play to Improve Your Customer Service?
It's plain old theatre folks. Some like it; some don't. While we cannot defuse false anger (Nancy circa 1990), there are those who like to role play and feel it's one of the more successful techniques in customer service…
in Operations
Do You Know How to Preserve Your Franchise System?
There are in every segment of our economy, at every moment of the day companies/people who sense that some significant project for which they bear responsibility is starting to move in a bad direction. Whether it is a franchise…
in Legal
7 Unexpected Costs of Delayed Grand Openings
The costs associated with slow franchisee ramp-up are many. Often slow ramp-ups even risk your franchisees' chance of success. Slow ramp-ups affect not only the franchisee in question, but the entire network and your own staff are also influenced by…
in Operations
9 Quick & Easy Tips for Using LinkedIn Successfully
LinkedIn is the largest professional social networking site. It is a fantastic resource for networking, connecting with potential partners, investors and clients, and sharing your expertise. There is no reason not to be on LinkedIn. It's safe and it's professional.…
in Marketing
How You Can Keep Great Restaurant Employees
When the opportunity arose to interview restaurant employees, I jumped at it. After all, who could explain why restaurants have such high turnover rates more than the people who are leaving a restaurant to go to another one? They…
in Operations
LinkedIn Wants You!
The professional hub for online networking, has set its sights on a new audience: the B2B content marketer. According to the leaked LinkedIn strategy document, the company is looking to build a "comprehensive B2B marketing platform." This new plan includes…
in Marketing
Do the Tim Horton's Franchisees Get a Franchise Association with BK?
Two and half years ago, I wrote about the class action in Tim Horton's -part based on interviews with the class action representatives. Now, that Burger King intends to buy Tim's, I thought it was useful to revisit the…
in Legal
Stop Being Friends with Your Franchisees
You're a franchisor. You don't want to be a Joint Employer of your franchisees' employees. Your franchise agreement goes into detail on how your franchisees and their employees are not on your payroll. And you do not have any employer…
in Legal
The Lazy Man's Way to Open a Franchise
So you've taken the plunge into the franchise industry, be it a restaurant, fast food outlet, or retail store. It could be the first shop of its kind, the beginning of a franchise venture, or a new addition to…
in Operations
8 Ways a Good Franchise Broker Can Help You Evaluate a Franchise
Buying a franchise may be your most expensive investment ever, after buying a house. And like buying a house, you've got to spend a lot of time looking, comparing, evaluating and thinking about which franchise to buy, and most…
in Operations
Why Some People Almost Always Hire the Right Person
This year, in preparing to go to "cottage country" for my summer vacation, I brought our vehicle in for servicing (which included an oil change) to make certain we're all set for the trip. It's been a few years…
in Operations
Content Marketing Can Work for You
Content Marketing is a practice designed to garner an ever-growing readership by publishing interesting, useful, relevant content on a regular basis. The goal of content marketing is to drive these readers to fulfill the call to action you have set…
in Marketing
Will Your Children Succeed Running Your Franchises?
Some parents spend more time preparing estate documents than preparing their children for the wealth. This is not wise. There is a Yiddish proverb that "with money in your pocket you are wise, you are handsome and you sing…
in Operations
When Will Franchisors Release Same Store Profits instead of Same Store Sales?
In July, Bloomberg Businessweek had a detailed cover story about Burger King's (NYSE:BKW) leadership. It's not much of a useful analytical piece. The piece did not move the market, the Bloomberg editorial standard. Deep analytics must not sell anymore…
in Operations
Strategy vs Tactics: A Chicken & Coffee Story
One of my favorite boss's of all time Mike Jenkins taught me a great deal about business and life. Mike was big guy towering over 6'3" and the size of a linebacker with a deep booming voice. If Mike was…
in Operations
How Franchisors Hurt their Franchise Operators
There are many reasons why some franchisees struggle while others succeed. Unknowingly and, in most cases with the best of intentions, franchisor too often fail to help franchisees get back on track. Frequently franchisors actually contribute to their franchisees' struggles…
in Operations

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Recent Comments

Thanks, Gary. You are right about Item 11. And I was wrong to look for it in Item 20.

Joe, the franchise law does not answer the question you pose, so it is a bit ambiguous. It would be safest for a franchisor like that to report as its typical time to open the longer time; that is the time from signing the preliminary agreement until the time of opening.

Gary -

How does the reporting work requirement work for franchisors who use a preliminary agreement and execute a Franchise Agreement upon site acceptance?

Mike, there is a disclosure of opening times in the FDD, but it is in Item 11. It requires disclosure of the "typical length of time between the signing of the franchise agreement . . . and the opening. . . ., [and] the factors that affect" the length of time. You have a good point that it should be more specific, e.g. the median actual length of time in the past three years, and the shortest and longest.

Bob Coleman still does his SBA Loan Default report.

http://www.colemanreport.com/shop/category/sba-data-store/